II. WHAT PERSONAL INFORMATION DOES THE VOLTA COLLECT?
The information we gather from customers enables us to personalize and improve our services. We collect the following types of information from our customers:
A. Personal Information You Provide to Us:
We receive and store any information you provide to us whether by e-mail, registering to receive e-mail newsletters, placing a product order, or otherwise through the Site. The types of Personal Information collected may include your name, email address, zip code, address, age, and/or phone number. You can choose not to provide us with certain information, but then you may not be able to take advantage of certain features. We use the Personal Information you provide to enhance your experience with The Volta.
B. Information Collected Automatically:
Whenever you interact with our Site, we may automatically receive and record information on our server logs from your browser including your IP address, “cookie” information, and the page you requested.
When we collect usage information (such as the numbers and frequency of visitors to our site), we only use this data in aggregate form, and not in a manner that would identify you personally. For example, this aggregate data tells us how often customers use parts of the Site, so that we can make the Site appealing to as many users as possible. We may also provide this aggregate information to our partners, so that they can understand how often people use their services and view their items sold on our Site, so that they, too, can provide you with an optimal online experience. We never disclose aggregate information to a partner in a manner that would identify you personally.
C. E-mail Communications:
You may sign up to receive periodic emails from us. We may also receive a confirmation when you open an email from us. If you do not want to receive email or other mail from us, please indicate your preference by sending us an email at email@example.com.
III. WILL THE VOLTA SHARE ANY OF THE PERSONAL INFORMATION IT RECEIVES?
We neither rent nor sell your Personal Information to anyone. We share your Personal Information in personally identifiable form only as described below.
A. Designers: To improve your experience with The Volta and provide you with unique merchandise, we may make available certain Personal Information to our design partners. Please be aware that our design partners have no right to use the Personal Information we share with them beyond what is necessary to assist us in providing new and improved merchandise.
B. Affiliated Businesses We Do Not Control: In certain situations, businesses we’re affiliated with may sell items or provide services to you through the Site (either alone or jointly with us). You can recognize when an affiliated business is associated with such a transaction, and we will share your Personal Information with that affiliated business only to the extent that it is related to such transaction.
C. Agents: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Unless explicitly stated otherwise, our agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us.
D. Communication About the Website: If a user voluntarily provides The Volta with Personal Information in an email, we will use that Personal Information only to contact such user to respond to such user’s inquiry.
E. Promotional Offers: We may send offers to certain users on behalf of other businesses. However, when we do so, we do not give the other business your name and address. If you do not wish to receive these offers, please contact us at firstname.lastname@example.org.
F. Business Transfers: We may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that is transferred. If we (or substantially all of our assets) are acquired, or if we go out of business or enter bankruptcy, Personal Information would be one of the assets transferred to or acquired by a third party.
G. Protection of The Volta and Others: We may release Personal Information when we believe in good faith that release is necessary to comply with that law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of The Volta, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
H. With Your Consent: Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and will be able to prevent the sharing of this information.
IV. IS PERSONAL INFORMATION ABOUT ME SECURE?
All credit card information is processed by Stripe. We believe that they appropriately protect your information but you should review their practices at https://stripe.com/us/privacy.
We endeavor to protect the privacy of your Personal Information we hold in our records, but we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
V. CHILDREN AND PRIVACY
The Volta does not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not attempt to use this Site or send any personal information about yourself to us. If we learn that we have inadvertently gathered Personal Information from children under 13, we shall erase such information from our records and terminate the applicable account(s) or sale(s) promptly. If you believe that a child under 13 may have provided us personal information, please contact us at email@example.com.
VI. WHAT CHOICES DO I HAVE?
You can always opt not to disclose information to use, but keep in mind some information may be needed to take advantage of some of our features.
You may be able to add or update certain information by sending us an email or using other updating features of the Site. When you update information, however, we may maintain a copy of the unrevised information in our records.
VIII. QUESTIONS OR CONCERNS
If you have any questions or concerns regarding our privacy policies, please send us a detailed message to firstname.lastname@example.org. We will make every effort to resolve your concerns.
Effective Date: October 31, 2016